FAQ — In-Home Massage Questions, Answered

Common questions about Spa Mobile in-home massage in Greater Montreal. Don't see your question? Email info@spa-mobile.com or call +1-438-799-5536.

Are your therapists licensed and vetted?

Absolutely. All our therapists are licensed by the FQM (Fédération Québécoise des Massothérapeutes), fully insured, and undergo thorough background checks. Your safety and comfort in your own home is our top priority.

How quickly can I book a massage?

Same-day appointments are often available. Check availability in your area and book online in minutes. We serve Montreal, Laval, South Shore, North Shore, West Island, the Laurentides, and Vaudreuil-Dorion.

Can I get insurance receipts?

Yes — all our therapists provide official receipts accepted by most Quebec insurance providers. Simply request a receipt after your session and submit it to your insurance.

What if I'm not satisfied with my massage?

Your satisfaction is guaranteed. If you're not completely happy with your session, contact us within 24 hours and we'll make it right — with a complimentary follow-up session with a senior therapist.

What does my therapist bring?

Everything: portable massage table, fresh sheets, oils, music, and any specialty equipment for prenatal or sports massage. You don't need to provide anything — just space for the table (about 8' x 6' clear floor area).

Do you serve corporate events?

Yes — chair massage events, recurring office wellness programs, and conference perks. Get a quote at spa-mobile.com/contact.

How do I pay?

Payment after the session by Visa, Mastercard, American Express, or Interac. No prepayment, no cancellation fees, no surprise charges.

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